Melbourne


Melbourne is the coastal capital of the southeastern Australian state of Victoria. At the city’s centre is the modern Federation Square development, with plazas, bars, and restaurants by the Yarra River. In the Southbank area, the Melbourne Arts Precinct is the site of Arts Centre Melbourne – a performing arts complex – and the National Gallery of Victoria, with Australian and indigenous art.

Melbourne is the world’s most liveable city

Again and again, Melbourne is named as the world’s most liveable city. The title is awarded to the city with the highest score for stability, healthcare, culture and environment, education and infrastructure. When you study in Melbourne, you’ll be living in a safe and vibrant city that offers world-class study options, services and the widest range of things to do.

Find free support, information and welfare services for international students at the Study Melbourne Student Centre in the centre of Melbourne.

Australia’s best student city

In 2017, QS Best Student Cities awarded Melbourne as Australia’s best student city and the fifth best in the world. Key features such as Victoria’s high standard and quality of living, vibrant multicultural society and social inclusion attracted 175,000 international students to Victoria in 2016.

Often called Australia’s cultural capital, Melbourne is home to the attractions that make the Australian lifestyle so appealing.

Support services at Study Melbourne Student Centre

We’re here to help

Visit us to access free support, information and contacts to help you enjoy living and studying in Victoria.

The first of its kind in Australia, the Study Melbourne Student Centre provides information, referral and practical support for all international students in Victoria. apart from services provided by Gen institute.

Resume checking service

Drop in to the Study Melbourne Student Centre and have an experienced professional check your resume. No appointments are required, but come early to avoid disappointment. ( 02:00PM – Finish time 04:00PM Every week on Tuesday, until 5th Dec 2017)

Where is it?


 Study Melbourne Student Centre


In an emergency, call 000

In an emergency phone triple zero ‘000’. In Australia you can also dial 112 from mobile phones if you are out of phone network range.

What to expect when you dial 000

When you dial 000, first you must say if you need police, fire or ambulance.

If you need an interpreter, tell the operator. Tell them the name of your language in English.

When you are connected to the service you need, the operator asks you questions so they know how to help you.

  • The operator may ask you to tell them where you are, including your address and the phone number you are calling from.
    During the call, stay calm. Don’t shout or scream. Speak slowly and clearly.
  • Tell the operator exactly where to come. Give an exact address or location. The operator may ask to know the nearest intersection (cross street)
  • The person talking to you is trained and knows what to do. Listen carefully to their instructions.
    You can dial 112 from a mobile

Even if you do not have a network connection, you can dial 112 from a mobile phone. If you dial 112 you are connected to the 000 service.

Dial 106 if you have hearing or speech impairment

If you are deaf or have a speech or hearing impairment call 106.

  • 106 is a Text Emergency Call. Call 106. Do not SMS.
  • You can call 106 from teletypewriters.
  • Tell the system which service you need and where to come.

Hospital emergency departments

Most major hospitals have emergency departments where you can go in a health crisis if an ambulance is not required.

If you go to an emergency department, a health professional assesses your situation.

If there are many people in the waiting room, you may have to wait while the staff help other people with more urgent problems than yours. Stay calm, even if you feel anxious and upset.

Read more about Hospital emergency departments on the Better Health Channel website.